Quality Performance
Patient Experience and Co-design Programme
Working with patients to make things better
Consumers/patients are essential partners when it comes to co-design. By sharing their ideas, experiences and stories, they give key insights into how we can make changes for the better.
Currently there are 3 projects underway:

We are never too busy to answer the call bell
The Kōrero Mai - patient, family, and whānau escalation programme is the second workstream within the Health Quality Safety Commission’s (HQSC).