This information is effective from Monday 2 May 2022 and was last updated 2pm Tuesday 3 May 2022.
The safety, health, and wellbeing of Southern Cross Healthcare patients, staff, and medical specialists are of utmost importance to us.
Under the Covid-19 Protection Framework (traffic light system) everyone coming to a Southern Cross Hospital is required to:
- wear a mask/face covering
- practise good hand hygiene
All people entering our hospitals are required to sign in using our digital visitor management system. Patients may be asked their Covid-19 vaccination status to help us support their care, but being unvaccinated will not deny you access to care.
Patient / carer testing requirements
Testing of patients for Covid-19 is an important part of the care we provide, because Covid-19 can increase the complications associated with surgical procedures. Pre-admission testing also lets us manage our schedules to ensure hospital capacity is best optimised, and patients get the care they need in a timely way.
We are currently using rapid antigen tests (RATs) as a means of testing for Covid-19. These are readily available, making pre-admission testing straightforward for patients.
Traffic light system – we are in the Government’s phase 3 orange traffic light response
The testing requirements below apply to all patients.
Southern Cross Hospital
Covid-19 testing requirement
|North Harbour Hospital, Auckland|
Auckland Surgical Centre
Brightside Hospital, Auckland
Gillies Hospital, Auckland
New Plymouth Hospital
All patients are required to complete two rapid antigen tests (RATs) before admission. Advice on how to take a RAT can be found here.
If either result is positive, please phone your hospital as soon as possible.
As soon as you have completed your RAT, please upload your results to www.mycovidrecord.health.nz. One RAT per person can be reported in any 12-hour period.
Please contact your hospital if you cannot access RATs for any reason.
In addition, hospital staff will administer a RAT as part of the admission process once you arrive at the hospital.
For patients and carers entering a Southern Cross Hospital
Symptoms: No one, including patients, should come to our facilities if they feel unwell or have any of the following respiratory infection symptoms:
- a new or worsening cough
- a sore throat
- shortness of breath
- head cold symptoms (runny nose, sneezing, nasal drip)
- muscle aches or fatigue
- loss of sense of smell
- a fever
Current or recent infection: If you have had Covid-19 in the last 3 months, please advise the hospital as you will need to undergo a specialist assessment to make sure you are fit for surgery. This will take into account the urgency of your surgery and how well you have recovered, but could potentially result in a delay of 4-8 weeks after infection. If surgery is to proceed, it must be at least 10 days after your positive result; you must have no symptoms; and you must complete rapid antigen testing as advised by the hospital. Note: if your infection occurred less than 30 days before the date of your admission, you will not need to complete rapid antigen testing as part of your admission process.
Contact with someone with Covid-19: If you are a household contact of someone with Covid-19, you should not enter our facilities until you have completed at least 10 days of self-isolation.
- Orange traffic light. Shared rooms will be in use, however patients will only share a room with others of the same vaccination status.
Visitors to our hospitals
While we normally encourage visitors, the highly infectious nature of the Omicron variant means welcoming more people than is strictly necessary into our hospitals would increase the risk for both patients and staff. The following restriction is in place to keep everyone safe:
- Orange traffic light. Patients may receive one designated visitor or carer at this setting.
Sometimes, a patient may require a carer to come with them on their hospital visit. For example, a parent accompanying their child. Each patient at our hospitals is permitted one designated carer. Because carers can spend extended periods of time in our hospitals too, they need to fulfil the same Covid-19 testing requirements as our patients.
The Government's official Covid-19 advisory website is a comprehensive and reliable information resource.