About Us
About Us
Southern Cross Healthcare - caring
for more New Zealanders
Southern Cross Healthcare, previously known as Southern Cross Hospitals, is the largest private healthcare network in New Zealand.
In the 2022 financial year, we provided elective surgery to over 80,000 patients at our wholly owned and joint venture hospitals.
In addition, our joint venture partnerships in rehabilitation, physiotherapy, mental health and workplace health services further support the health outcomes of New Zealanders.
Southern Cross Healthcare provides services to insurance-funded, ACC, Te Whatu Ora and self-paying patients.
Southern Cross Healthcare is extremely proud to be an integral part of New Zealand’s wider healthcare system.
As a for-purpose organisation within a charitable trust, our profits are reinvested to fulfil our purpose of supporting the health and wellbeing of New Zealanders.
Find out more about our network >
Our core services
Southern Cross Healthcare is New Zealand’s largest independent healthcare network. A nationwide family of joint venture and wholly owned hospitals; specialist centres; physiotherapy; rehabilitation; and employer health and wellness providers. From post-operative rehabilitation and pain management, to workplace-based vaccinations and mental health services, Southern Cross Healthcare’s focus is committed to better health for more Kiwis.
Private surgical hospitals
Southern Cross hospitals have been a trusted part of New Zealand’s healthcare system for over 40 years. We are proud to be New Zealand’s favourite private hospitals and through our wholly-owned and joint-venture partner hospitals, 86,000 people received surgical treatment in 2019.
Specialist centres
Our specialist centres are devoted to the diagnosis and treatment in specific areas of health. Southern Cross specialist centres include world class radiation and endoscopy facilities.
Physiotherapy and rehabilitation
Over fifty-seven thousand people received physical rehabilitation and physiotherapy support from Southern Cross Healthcare joint venture partners in 2019. All services are delivered by healthcare professionals who are experts in their fields.
Workplace health
In 2019, over ten thousand people received mental health support and 30,000 people received flu vaccinations through workplace contracts provided by Southern Cross Healthcare joint venture partners. Many more were supported with health checks and advice; coaching, mentoring and mental health training; return to work support following serious injury or cancer; and support during critical incidents.
We are a people business
Care is at the heart of all we do; and as such Southern Cross Healthcare is a 'people business'.
Our hospital and National Support Office teams increasingly work closely with others across the wider Southern Cross Healthcare network; harnessing the collective expertise to support the best health outcomes for our patients.
Our people
At Southern Cross Healthcare our purpose to advance the health and wellbeing of New Zealanders starts with having a team of highly engaged and motivated employees who are passionate about making a difference.
Our executive leadership team
Our Executive Leadership Team leads from the front; harnessing their experience across healthcare and business to deliver to our purpose of advancing the health and wellbeing of New Zealanders.
What Southern Cross brings to the community
Southern Cross Healthcare is part of the Southern Cross group of businesses with the combined purpose of supporting New Zealanders to live their healthiest lives. Through healthcare delivery, health insurance, travel insurance, life insurance and pet insurance we’re here to advance health and wellbeing.
Our Community Impact Report gives us the opportunity to look back at how we supported Aotearoa in 2022. Read the Southern Cross 2022 Community Impact Report here.
Pause Breathe Smile
Southern Cross is proud to partner with the Pause Breathe Smile Trust and the Mental Health Foundation to make the locally designed and internationally recognised schools’ mindfulness programme freely available to all school children aged five to 12. Pause Breathe Smile equips tamariki with tools to manage the ups and downs of life and set them up for a healthy future.
Find out the impact it's having >
Round the Bays
As champions for New Zealander's health and wellbeing, Southern Cross is proud to partner with an event that demonstrates this commitment and encourages people to have fun, get moving and just give it a go. Southern Cross Round the Bays isn’t your average fun run - it’s New Zealand’s largest! Boasting over 34,000 participants in 2023.
Find out more about the 2023 event>
Our National Consumer Council
Our National Consumer Council champions the patient experience in our hospitals. Recent guidance has included supporting the refresh of patient resources, our patient satisfaction survey, and the patient experience from a te ao Māori perspective.
Find out about our council members >
Sustainability
The Southern Cross Healthcare vision is to advance the health of New Zealanders, now and in the future, which includes actively seeking innovative ways to protect and look after our environment.
Southern Cross Healthcare is taking big steps, working with Toitū Envirocare, to measure, manage and reduce our carbon emissions across our national network of wholly-owned hospitals.
As a leader in healthcare, we are committed to ensuring the health and wellbeing of New Zealanders is our core focus, today and tomorrow for all future generations. Our hospitals are committed to meaningful change to protect and look after the environment; acknowledging our responsibility to act as kaitiaki to take care of our resources and the environment.
Our sustainability action plan has seven areas of focus for Southern Cross hospitals – waste reduction, energy and water efficiency, sustainable procurement, sustainable transport, energy efficient building, medical gases and employee engagement and empowerment.
Our history and heritage
The history of Southern Cross Healthcare spans more than 40 years. Our origins in the 1960’s were driven by the need for private hospitals following the introduction of health insurance in New Zealand. In 2020 we changed our name from Southern Cross Hospitals to Southern Cross Healthcare to reflect our broader scope of services we now provide to support the health and wellbeing of New Zealanders.