Administration Support

Southern Cross Rotorua Hospital

Administration Support

Southern Cross Hospital Rotorua is a modern surgical hospital serving the local community and the greater Bay of Plenty region. 

The hospital is characterised by a friendly, professional surgical nursing team, and offers credentialled medical practitioners and their patients access to superb facilities. These include three advanced theatres, modern theatre sterilisation systems unit, 22 inpatient beds in comfortable, well-equipped rooms, and a purpose-built day stay facilities.

Surgical specialities include orthopaedic and General surgery, Urology, Otolaryngology, Minor Plastic Surgery, Gastroenterology, and Gynaecological surgery. The broader Rotorua campus is shared by a cardiologist, Canopy Cancer Care and TBI.

Mō te Tūranga | About the Role

The purpose of the role is to be a professional and customer focused, face to face, and telephone first point of contact. You will be responsible for administrative tasks such as handling patient information, revenue processing and organising visitors. This is a full time, 1 FTE role.

Ngā pūkenga me ngā wheako | Skills and experience

• A professional, friendly, warm manner with a customer-focused approach
• Be well-presented, have great communication and interpersonal skills
• Have excellent written and verbal English and highly competent data entry skills
• Ability to manage workload efficiently with accuracy
• Be able to multitask while remaining calm and thorough under pressure
• Ability to work both collaboratively in a team as well as independently
• Previous experience in the health sector would be a definite advantage
• Previous experience with Accounts Payable is required

Ngā mea ka taea e mātou te tuku I a koe | What we can offer you: 

• Competitive remuneration package
• Funded health insurance
• Christmas and New Year breaks 
• Flexible working arrangements
• Discounts on products and services from a range of our partners
• Wellbeing programme
• Employee referral bonus scheme 
• Opportunity to be part of our Employee Rainbow Network 

Ko wai matou | Our Organisation 

Southern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand.  

Our people are at the core of everything we do and the care we provide. We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals. 

Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry.  

Our strong ‘for purpose’ organisational ethos means we don’t merely think in financial quarters, we think in generations and the decades it takes to get there. 

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion

As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people. 

We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.

If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at careers@schl.co.nz for a confidential conversation. 

Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora 

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare. 

Click to view the position description of this role.