Solution Delivery Specialist

Solution Delivery Specialist 

National Support Office, Auckland 

Mō te Tūranga | About the Role

We are currently seeking an experienced Solution Delivery Specialist to join our National Office team, in the CBD of Auckland. This is a permanent full-time role. 

The Solution Delivery Specialist is responsible for supporting and improving the applications, data, and processes within the Portfolio to ensure business outcomes and stakeholder needs are delivered swiftly, effectively and leverage the capabilities of our applications and services. This role will primarily focus on providing technical leadership for a range of deliverables across systems admin, application maintenance/lifecycle, L2/L3 support, projects, UAT, test automation and continual service improvement related activities.

Ngā pūkenga me ngā wheako | Skills and experience

• At least 5 years of experience in application development, application support and maintenance roles, preferably in support of customer-facing systems and business processes
• Experience producing high quality system and support documentation
• Experience operating within an ITIL or CMM framework. Or other IT Service Management environment
• Experience in script development or process automation tools and writing SQL queries.
• Experience in software testing (manual and/or automation)
• Experience in relevant productivity tools; Excel, SQL, Visio, VSTS, etc
• Operational and workflow experience with service management tools such as ServiceNow or Cherwell
• Knowledge of ITIL and associated Service management best practices and Project methodologies (including Agile) would be desirable
• Experience with software development life cycles, agile methodologies, and values, and traditional SDLC would be desirable 
• Knowledge of hospital systems or health sector environments is preferred 

Ngā mea ka taea e mātou te tuku I a koe | What we can offer you: 

• Competitive remuneration package
• Funded health insurance
• Christmas and New Year breaks 
• Flexible working arrangements
• Discounts on products and services from a range of our partners
• Wellbeing programme
• Employee referral bonus scheme 
• Opportunity to be part of our Employee Rainbow Network 

Ko wai matou | Our Organisation 

Southern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand.  

Our people are at the core of everything we do and the care we provide. We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals. 

Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry.  

Our strong ‘for purpose’ organisational ethos means we don’t merely think in financial quarters, we think in generations and the decades it takes to get there. 

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion

As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people. 

We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.

If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at careers@schl.co.nz for a confidential conversation. 

Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora 

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare. 

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