At Southern Cross Healthcare, we're proud to reflect on an extraordinary year of delivering more care to more New Zealanders. During our 2025 financial year (1 July 2024 and 30 June 2025), we delivered care to more than 118,000 patients through our hospitals and endoscopy clinics; worked with 82,000+ allied health and rehabilitation clients; and delivered community-based health, mental health, and wellness services, to over 52,000 clients.

These achievements are a testament to the strength of our people, our partnerships, and our shared commitment to our vision: to help people live their best lives by reimagining healthcare.

Here’s a look at what we’ve achieved, with care at the heart of all we do.

Disclaimers:

1. The following facilities in our network cared for over 118,000* patients in the last financial year (1 July 2024 to 30 June 2025) (“FY25”): Southern Cross wholly owned hospitals: Southern Cross North Harbour Hospital. Southern Cross Auckland Surgical Centre. Southern Cross Brightside Hospital. Southern Cross Gillies Hospital. Southern Cross Hamilton Hospital. Southern Cross Rotorua Hospital. Southern Cross New Plymouth Hospital. Southern Cross Wellington Hospital. Southern Cross Christchurch Hospital. Southern Cross Invercargill Hospital. Southern Cross joint venture partner hospitals and specialist centres: Southern Cross Northland Surgical Centre, Whangarei. North Shore Surgical Centre, Auckland. Ormiston Hospital & Healthcare, Auckland. Grace Hospital, Tauranga. Crest Hospital, Palmerston North. Manuka Street Hospital, Nelson. Southern Cross Central Lakes Hospital, Queenstown. The Rutherford Clinic, Wellington. Southern Endoscopy, Christchurch. Waitemata Endoscopy, Auckland.
2. Southern Cross Wellness Partners Limited delivered services to over 52,000* community health, workplace health, and mental health clients. Community health, workplace health, and mental health clients refers to clients of Southern Cross Wellness Partners who received vaccinations, health checks, occupational health monitoring, pre-employment medicals, mental health services, and CPR training.
3. The Southern Cross Nursing Scholarship programme was delivered by Southern Cross Health Trust. There were 17 scholarships provided to AUT students for the 2025 academic year, and each first-year nursing student received a voucher worth approximately $300 to pay for nursing uniforms and shoes.
4. The following entities in our network cared for 82,662* clients in FY25: Active+ and TBI Health. Allied health refers to physiotherapy, occupational therapy, speech-language, dietetics, social work, mental health and psychology, private clients and clients who access services through funding bodies such as ACC and insurance companies.
5. Charitable surgical procedures refer to procedures where hospital costs are funded by Southern Cross Health Trust and Medical Specialists provide their services at no charge.
6. The following hospitals are in the Southern Cross Healthcare wholly owned network: Southern Cross North Harbour Hospital. Southern Cross Auckland Surgical Centre. Southern Cross Brightside Hospital. Southern Cross Gillies Hospital. Southern Cross Hamilton Hospital. Southern Cross Rotorua Hospital. Southern Cross New Plymouth Hospital. Southern Cross Wellington Hospital. Southern Cross Christchurch Hospital. Southern Cross Invercargill Hospital.
7. Patients refer to Southern Cross Healthcare wholly owned hospital patients who complete the customer satisfaction survey following treatment. It does not include Southern Cross Healthcare out-of-hospital clients or Southern Cross Healthcare joint venture hospital patients.
8. The following Southern Cross wholly owned hospitals in our network recycled 425,000** IV bags in FY25 as compared to FY24 through Southern Cross Healthcare's external supplier. Southern Cross North Harbour Hospital. Southern Cross Auckland Surgical Centre. Southern Cross Brightside Hospital. Southern Cross Gillies Hospital. Southern Cross Hamilton Hospital. Southern Cross Rotorua Hospital. Southern Cross New Plymouth Hospital. Southern Cross Wellington Hospital. Southern Cross Christchurch Hospital.
9. Medical Specialists refer to Southern Cross Healthcare Credentialled Medical Practitioners who operate from Southern Cross wholly owned hospitals and completed the customer satisfaction survey. It does not include Southern Cross Healthcare out-of-hospital practitioners or Southern Cross Healthcare joint venture hospital practitioners.

*These figures include some multiple referrals (including self-referrals) for the same patient/client and some patients/clients that subsequently cancelled.

**This figure was provided by Southern Cross Healthcare's external supplier and is estimated via weight per tonne of recycled IV Bags, oxygen masks (and tubes).