Healthcare Assistant
Southern Cross Gillies Hospital
Southern Cross’ Gillies Hospital based in Epsom, has been designed with a focus on short stay surgery and family-centred care, with four theatres, a purpose-built day-stay facility and 20 in-patient beds with ensuite facilities. As a centre of expertise for both head and neck surgery and Otolaryngology (ENT), Gillies offers oral and Maxillofacial, Gynaecological, Plastic, and Reconstructive and General Paediatric surgery. It is backed up by friendly, highly professional nursing teams and systems designed to support patients of all ages.
Mō te Tūranga | About the Role
As our Healthcare Assistant, you’ll play a vital, hands-on role in delivering outstanding patient care, working closely under the supervision of a Registered Nurse. From supporting patients with their daily needs to assisting nursing teams with ward and clinical activities, you’ll help create a safe, welcoming, and well-organised environment where patients feel cared for and supported. You’ll follow Southern Cross Hospital policies and procedures, contribute to smooth ward operations, and be an essential part of a collaborative team that puts patient wellbeing first.
This role is perfect for someone who takes pride in making a difference through the details — supporting meal services, maintaining patient rooms, assisting with patient transfers, and ensuring ward and utility areas run seamlessly. You’ll be encouraged to grow your skills through ongoing training and professional development, while upholding the highest standards of safety, quality, and confidentiality. Every shift, your contribution will help ensure patients receive compassionate, high-quality care and a positive healthcare experience.
This is a 0.8 FTE full-time permanent position, on a rotating roster based in Gillies Hospital.
Ngā pūkenga me ngā wheako | Skills and experience
- Outstanding time management and organisational skills, with the ability to juggle priorities in a fast-paced clinical environment
- Previous experience in a healthcare setting, ideally with a couple of years’ experience as a Healthcare Assistant
- Completion of NCEA Level 2 / Sixth Form Certificate (or equivalent)
- Clear, confident communication skills, with a strong standard of written and verbal English when engaging with patients, whānau, and colleagues
- Confidence using Microsoft Office applications, including Word, Excel, and Outlook
- A genuine commitment to the Healthcare Assistant profession, with a passion for delivering great care and building your career as an HCA
- A warm, reassuring, and people-focused approach, balanced with professionalism and attention to detail
- A proactive, positive team player who brings kindness, energy, and a willingness to support others every day
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
- Competitive Rewards: Attractive remuneration package, relocation allowance, and employee referral bonus scheme.
- Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
- Flexibility & Growth: Flexible working arrangements and a Nursing Council of New Zealand-approved PDRP.
- Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.
Ko wai matou | Our Organisation
At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:
- Care First – We lead with compassion, delivering care that’s deeply human through genuine manaakitanga.
- Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
- Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.
We’re proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians—working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts. Together, we’re one of Aotearoa New Zealand’s largest and most trusted healthcare providers.
Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion.
We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.
If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.
Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora
Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.
Casey, Sterile Services Department at Southern Cross Invercargill Hospital
Do you have Sterile Services experience?
We are always looking for individuals experienced in Sterile Services to join our team. If you are a detailed orientated team player, with excellent communication skills, and would like to be considered for future roles at Southern Cross hospitals, let us know.
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Casey, Sterile Services Department at Southern Cross Invercargill Hospital