Front Desk Concierge

Front Desk Concierge 

National Support Office, Auckland 

We are looking for a high energy professional, and experienced individual to join the Southern Cross Healthcare team as a Front Desk Concierge at our National Support Office. This role will be responsible for leading the front desk team and office functions and will be the first point of contact for all visitors and employees. The Front Desk Concierge is an active busy role and will require someone with a positive can-do attitude.

This is a permanent, full time position working Monday – Friday based in the office. 

Responsibilities for this role will include but are not limited to:

• Lead the front desk team across office tasks, event functions and processes included in the Front Desk Manual 
• Greet and assist visitors and employees with a professional and friendly demeanour
• Co-ordinate and setup meeting rooms to ensure they are ready before and after meetings. 
• Manage the meeting room booking system, including AV equipment requirements
• Oversee security processes, access cards, Staff IDs and lockers and ensuring all registers are up to date. 
• Address and resolve any building related issues that may arise.
• Supervise the ordering and maintenance of office consumables, ensuring levels are maintained and are managed. 
• Ensure the opening tasks of the office and pack down at the end of the day across both floors are managed. 
• Coordinate company vehicles and visitor parking bookings
• Organise courier services and maintain the office mail service

Ngā pūkenga me ngā wheako | Skills and experience

• A minimum of 5+ years of experience in a similar role 
• Proactive problem solving, multitasking and time management essential
• Ability to maintain confidentiality, and work with minimum supervision as part of partnership
• Technical proficiency in Microsoft applications
• Professional and friendly demeanour with a positive and welcoming attitude
• Adaptability and flexibility to work in a fast-paced environment
• Full New Zealand Drivers licence 

Ngā mea ka taea e mātou te tuku I a koe | What we can offer you: 

• Competitive remuneration package
• Funded health insurance
• Discounts on products and services from a range of our partners
• Wellbeing programme
• Employee referral bonus scheme 
• Opportunity to be part of our Employee Rainbow Network 

Ko wai matou | Our Organisation 

Southern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand.  

Our people are at the core of everything we do and the care we provide. We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals. 

Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry.  

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion

As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people. 

We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.

If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at careers@schl.co.nz for a confidential conversation. 

Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora 

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare. 

Click to view the position description of this role.