Hospital procedures are impacted by Covid-19. Find out more here.

Hospital procedures are impacted by Covid-19. Find out more here.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai

As an organisation, we are committed to providing a culturally safe environment that demonstrates manaakitanga and embraces diversity.

We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand.

We aim to provide an inclusive and accountable environment where we all belong. This is one of our core tenants of responsible business practices. In order to promote equitable experiences and outcomes for our people and patients, we have a strong commitment to the elements of Te Tiriti o Waitangi, te ao Māori, health equity, diversity and inclusion.

We are embedding Te Tiriti o Waitangi and te ao Māori into our clinical practice and decision-making; including employee education and Kaimahi Māori cultural support.

    Manaakitanga News

    Te ao Māori

    Clinical cultural leadership

    Māori patient enhancement

    Diversity

    Maintaining a diverse workforce at Southern Cross Healthcare is important to us. To demonstrate our commitment to support diversity, equity and inclusion, Southern Cross Healthcare has taken the Gender Pledge and the Pride Pledge.

    Our commitment to LGBTTQIA+ and minority communities is also reflected through the following initatives: A Rainbow Staff Network, ongoing Rainbow Awareness Training available for all staff, and walking in the Rainbow Pride Parade. We have a Chinese staff network who supported us to celebrate Lunar New Year. We support Muslim employees during Ramadan with prayer spaces and guidelines for hospital managers. New builds and renovated facilities have gender-neutral bathrooms. Staff have the option of including their pronouns on ID badges and email signatures.

    Our commitment to women’s health is brought to life through regular education and support for peri-menopause and menopausal awareness, and the provision of period products in facilities.

    Diversity, Equity and Inclusion News

    Gender Pledge

    International Prouns Day

    Pride

    Clinical cultural leadership

    Southern Cross Healthcare has a clear roadmap for becoming a cultural leader in clinical practice in Aotearoa. To become leaders in cultural capability, it is essential to focus on strengthening the Māori workforce, which will inspire future generations and promote inclusivity. This, in turn, enhances kiritaki (client) and whānau (family) centred care, leading to better health outcomes. Additionally, connecting with Māori communities is crucial for fostering improved health outcomes and creating a more inclusive and effective healthcare system. Optimising cultural awareness, competency, and safety within our organisation ensures that we are well-equipped to deliver care within cultural contexts, ultimately contributing to a more respectful and effective healthcare environment.

    Our Kaimahi Māori service provides cultural advocacy support for kiritaki/whānau Māori who enter Southern Cross hospitals.

    Accessibility

    Southern Cross Healthcare is committed to becoming a leader in disability inclusion and accessibility. We have commenced on a journey with New Zealand Disability Employers’ Network to achieve the Accessibility Tick.

    We are committed to increasing employment opportunities for disabled people and providing better service to customers who have accessibility needs.

    We've also integrated AccessiBe into our public website, ensuring WCAG 2.1 AA compliance. This tool empowers visitors to customise their experience, accommodating vision impairment, ADHD, seizure safety, cognitive disabilities, and more.

    Together, we’re committed to supporting the health and well-being of all New Zealanders.